Serendipity and Learning

The Indian Microsoft wont be a Microsoft (that we think of - like an MSOffice) in all likelihood. Slowly but surely we are realising that all our data/tech/capability, private, personal, corporate is all based in a foreign land or in a foreign corporate. China has got this, we still havent. Therefore, the Indian tech giant wont be a giant the way we know it. It will be something else. It better be something else...

What is the purpose of tech in HR.. Very often those who oppose tech think the purpose of tech is to dehumanise, but in reality it is otherwise. That means instead of seeing tech as a threat to our job and existence think how can it make life easier for our stakeholders? For instance... Ensuring candidates get replies on time, enabling the right people to apply, building a metric for team capability and by ensuring small interactions are done well, build greater empathy in the system How does tech increase empathy? Instead of sending an email to someone and that someone doesnt respond for whatever reason, having a bot, simply makes the job more painless. Think of a bank. Back in the day, we had to go to the bank for every trivial thing. Now, by having a portal/app - you dont have to go and all your work is getting done. Isnt that better? The question to ask therefore is what problem of the user are we solving for? Sometimes, we put that on us and try to solve our problem - w...