Skip to main content

Influencing Skills: An out of the box approach

A few weeks ago, we got an opportunity to work on an Influencing Skills workshop.  Now this is a commonly requested workshop and is run in many flavours - from communication to networking to negotiation - depending on the ask.

When Madhu reached out to me, we thought how could we make it different from what is already there in the market. After a few days of intense effort, a design emerged as did a model (more on the model soon).

What we worked with as the outcome was that in this day and age, many of these concepts need to be worked on differently - both from a delivery and a design standpoint.

Madhu being a theatre expert - we attempted to weave in theatre concepts to bring out each element of influencing. For example, we put the team into an activity that was tough right at the start that brought out their own 'blocks' on 'influencing'. And rather than talk about it in the head - they experienced it in the activity and from there, was far more easier for them to surface issues than it would if they had approached it from am intellectual angle.

We used this approach at every stage. And interspersed it with the theory and role plays and situations - which, by the way, they had already brought out and experienced as part of the activity.

It was an interesting experience for us to design it with activities that 'talk' to the topic, but we were curious to see how participants reacted to it.

For us this was an experiment we had been long considering - how to combine the cognitive and the kinesthetic to create a holistic learning experience. And we are happy to share that the participants loved the design, the elicited learning approach and our methods. So, we are now working on our second in this series - an attempt to combine Design Thinking and Theatre. 

Comments

Popular posts from this blog

The man who saved Pumpelsdrop

This was a story we had in college if I am not mistaken. Perhaps it was in school, but a delightful story it was. The story goes somewhat like this ( reproduced from here ), but the college version we had was slightly different from this.  I t was a dull, gloomy and a depressing morning in a town named Pumpelsdrop in northern England. The Great Depression had brought all the businesses to a standstill. The bored automobile dealer was spending time alone, as usual. But, this seems to be an unusual morning as an odd entity (customer) appeared on the horizon. A man in a bright suit walks up to the dealer and says, "I need to buy a Rolls Royce Phantom II. We have a business conference coming up and I need to impress my customers". Then proceeds to pay 10% of the deal with a single check for 2000 pounds. The rest he says will pay when he takes the delivery.   The auto dealer was stunned. He was delighted to hear that someone is holding a business conference of some kind and ...

And the unconference happened

 Most conferences have an agenda. No, not the stated agenda, but an agenda of marketing, airtime to sponsors, ensuring the past and future customers are invited, of ensuring that the "stars" of the industry are invited and attention showered of them. All in all it is a your scratch my back, I scratch your back syndrome. Some of these become cliques and claques and therefore the real point behind a conference is lost. And then there is the unconference - organised and run by the alumni of the ISABS ODCP program. And as the name suggests, this is truly an un-conference organised by the alumni, for the alumni. No funders - except the alumni themselves. No sponsors. Just the team.  I havent seen a more tastefully organised conference (yes, its an unconference).  To begin with - the location - not a typical star hotel, but an outdoorsy place. The food - simple. The welcome - personal. It was like a homecoming. The setting was warm and welcoming. It was a smaller conference. Ju...

Why does elearning exist?

 Elearning is one of those niches that does not deserve to exist. Yes, it was a novelty 20 years ago, but not now. It cannot exist. But somehow it does. Disclaimer: I used to head a content team once upon a time. And I used to ask those whom I hired - tell me the last thing you learnt from an e-learning. The answer is - pretty much nothing (and this is a good decade ago).  Why?  If you want to learn a recipe, you go to Youtube, or Reels or something like that. If you are terribly old fashioned - as in, you read - then you go to a website and read the recipe and make it.  Most other things you learn by doing or learning on the job or asking an expert.  If you have to learn something in depth, then there are other ways.  So, where does e-learning fit in all this? E-learning is one of those products that the customer hates, but has no choice, because someone has decided it is the best way. For instance, you have to learn a new CRM or some other product - you w...