Caveat: I tend to suffer from a bit of narrative fallacy.
As I read Upstream, I couldn't help but think how Learning and Development in any organization has to reinvent itself more and more as an Upstream process than a Downstream process.
It is something most LnD professionals know - that LnD has to be proactive, not reactive or that LnD must solve problems before they appear. But alongwith however, one question LnD often ends up discussing is about the metrics and there never seems to be any agreement on what metrics LnD should deploy since most of the metrics being looked at "reactive". Reactive metrics cannot work on Proactive work.
Upstream has many business, social, consumer and other examples of upstream thinking. As someone who is deeply passionate about the LnD process, I felt this is a must read for all of us to understand how to see the Org. And perhaps more importantly enable our stakeholders to embrace the Upstream view of LnD as well.
Would love to hear your thoughts on this - in case you have read the book or whenever you read the book.
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