Skip to main content

The human connect

The last few weeks I interacted with a few senior leaders who I admire and there was a certain commonality to the discussion. 

One of them told me how their ex-boss of many years ago still calls them up on their birthday and anniversary. It might seem trivial, but he knew this ex-boss when he was a Management Trainee 20 years ago. 

Another leader mentioned to me how today if someone falls like, they are fairly unlikely to get a call/ping/inquiry from the manager on how they are. It is "as if some work is affected, but nothing more than that". There were other people who took a day off only to find her inbox promptly filled for next days deliverables. 

The third example was of a team that appreciated their leader. A leader who was simply present during 1:1s, fully. No phones, no distractions - turn on video and fully present. And the leader did the same during long review meetings - asking good questions. The net result? An incredibly motivated and charged team - who says, wow, the leader is interested in knowing our contributions that he spends hours in a review going over things we do. 

The commonality of all this is the "the human connect".  As life goes by in a flash over whatsapp pings, slack notifications, skype messages and not to mention emails and shared drives, the human connect remains an important part of any leaders skillset.

And its not about time at all...

[PS: I myself am guilty as charged for some of these, so, yes, a learning for me as well]

Comments

Popular posts from this blog

The man who saved Pumpelsdrop

This was a story we had in college if I am not mistaken. Perhaps it was in school, but a delightful story it was. The story goes somewhat like this ( reproduced from here ), but the college version we had was slightly different from this.  I t was a dull, gloomy and a depressing morning in a town named Pumpelsdrop in northern England. The Great Depression had brought all the businesses to a standstill. The bored automobile dealer was spending time alone, as usual. But, this seems to be an unusual morning as an odd entity (customer) appeared on the horizon. A man in a bright suit walks up to the dealer and says, "I need to buy a Rolls Royce Phantom II. We have a business conference coming up and I need to impress my customers". Then proceeds to pay 10% of the deal with a single check for 2000 pounds. The rest he says will pay when he takes the delivery.   The auto dealer was stunned. He was delighted to hear that someone is holding a business conference of some kind and ...

The Most Powerful Idea in the World

The above titled book by William Rosen (and I am still reading it) has set me thinking. As it goes through the industrial revolution (rather, the beginning of it) - it explores as to why the industrial revolution happened when it happened. Rather, how a lot of factors came to play in making it happen. For that alone this book is worth a read. It is worth reading how a 'dotcom' kind of ecosystem existed in England with the combination of tinkerers, rich patrons, correspondence and of course, the right kind of institutions. When one studies engineering, or even science, what we hear are the rock star stories. For instance, we know that Archimedes had a 'Eureka' moment. Likewise, in this book, I realized how a 'Eureka' moment helped James Watt resolve the problematic steam engine into a workable design. While it is very romantic to believe that discoveries happen accidentally, the fact remains that somebody like a James Watt (or others) slogged through many man...

Narendra Modi, Presentation Skills

This is the latest speech by Narendra Modi which was delivered yesterday at the India Today Conclave. Much analysis has been carried out on this speech, but here is a different perspective. I have written about Presentation skills - and to me this is a video that touches upon almost all aspects of presentation skills. For someone who wants to learn public speaking, presentation skills this speech is a great example. It is well worth your time, if you want to see presentation skills in action (and the bonus of a great speech). The speech is largely in Hindi, though there are parts in English as well.  Mr. Modi uses a video at the start (which is missing here) - so the speech uses other media as well - surprising the audience - since politicians arent generally given to videos. That initial video has made the audience look forward to more. The speech is extempore - which can only happen when one knows the subject thoroughly. I personally don't know how much Mr. Modi practices...