Skip to main content

Not soft skills, but real skills

 Seth Godin nails it.  

Lets call soft skills, real skills he says. 

We give too little respect to the other skills when we call them “soft” and imply that they’re optional. What actually separates thriving organizations from struggling ones are the difficult-to-measure attitudes, processes and perceptions of the people who do the work.

Vocational skills can be taught: You’re not born knowing engineering or copywriting or even graphic design, therefore they must be something we can teach. But we let ourselves off the hook when it comes to decision-making, eager participation, dancing with fear, speaking with authority, working in teams, seeing the truth, speaking the truth, inspiring others, doing more than we’re asked, caring and being willing to change things. We underinvest in this training, fearful that these things are innate and can’t be taught. Perhaps they’re talents. And so we downplay them, calling them soft skills, making it easy for us to move on to something seemingly more urgent.

At scale, organizations pay less attention to soft skills when hiring because we’ve persuaded ourselves that vocational skills are impersonal and easier to measure. If it’s easier to test for, it seems more important when selecting our team.

And more wow

Let’s stop calling them soft. They’re interpersonal skills. Leadership skills. The skills of charisma and diligence and contribution. But these modifiers, while accurate, somehow edge them away from the vocational skills, the skills that we actually hire for, the skills we measure a graduate degree on.

So let’s uncomfortably call them real skills instead.

Real because they work, because they’re at the heart of what we need today.

Real because even if you’ve got the vocational skills, you’re no help to us without these human skills, the things that we can’t write down or program a computer to do.

Real skills can’t replace vocational skills, of course. What they can do is amplify the things you’ve already been measuring.

[More here]

Labels:

Comments

Post a Comment

Be Civil. Make nice!

Popular posts from this blog

The man who saved Pumpelsdrop

This was a story we had in college if I am not mistaken. Perhaps it was in school, but a delightful story it was. The story goes somewhat like this ( reproduced from here ), but the college version we had was slightly different from this.  I t was a dull, gloomy and a depressing morning in a town named Pumpelsdrop in northern England. The Great Depression had brought all the businesses to a standstill. The bored automobile dealer was spending time alone, as usual. But, this seems to be an unusual morning as an odd entity (customer) appeared on the horizon. A man in a bright suit walks up to the dealer and says, "I need to buy a Rolls Royce Phantom II. We have a business conference coming up and I need to impress my customers". Then proceeds to pay 10% of the deal with a single check for 2000 pounds. The rest he says will pay when he takes the delivery.   The auto dealer was stunned. He was delighted to hear that someone is holding a business conference of some kind and ...
Post a Comment
Read more

The Most Powerful Idea in the World

The above titled book by William Rosen (and I am still reading it) has set me thinking. As it goes through the industrial revolution (rather, the beginning of it) - it explores as to why the industrial revolution happened when it happened. Rather, how a lot of factors came to play in making it happen. For that alone this book is worth a read. It is worth reading how a 'dotcom' kind of ecosystem existed in England with the combination of tinkerers, rich patrons, correspondence and of course, the right kind of institutions. When one studies engineering, or even science, what we hear are the rock star stories. For instance, we know that Archimedes had a 'Eureka' moment. Likewise, in this book, I realized how a 'Eureka' moment helped James Watt resolve the problematic steam engine into a workable design. While it is very romantic to believe that discoveries happen accidentally, the fact remains that somebody like a James Watt (or others) slogged through many man...
Post a Comment
Read more

Narendra Modi, Presentation Skills

This is the latest speech by Narendra Modi which was delivered yesterday at the India Today Conclave. Much analysis has been carried out on this speech, but here is a different perspective. I have written about Presentation skills - and to me this is a video that touches upon almost all aspects of presentation skills. For someone who wants to learn public speaking, presentation skills this speech is a great example. It is well worth your time, if you want to see presentation skills in action (and the bonus of a great speech). The speech is largely in Hindi, though there are parts in English as well.  Mr. Modi uses a video at the start (which is missing here) - so the speech uses other media as well - surprising the audience - since politicians arent generally given to videos. That initial video has made the audience look forward to more. The speech is extempore - which can only happen when one knows the subject thoroughly. I personally don't know how much Mr. Modi practices...
1 comment
Read more