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Winging it

 


As a facilitator, preparation is very important for me. I create checklists, notes, timings for every work I do. Even if it is something I have done many times, I always ensure I go through it once before we get started. 

I never try to wing it. The one time in my career I tried to wing it, it resulted in a not so great experience, so for me it has been a learning. As a consultant (when I was one), we get that one chance in front of the client. And if they have to call us again, we have to get it right every single time, therefore we cannot wing it. 

And when I am the client, I see consultants wing it - I dont realise why they dont realise this. Maybe overconfidence, maybe casual, maybe it is not important, but why wing it? Why not give every client the best you have got? Isnt that why they have employed you? 

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