You cannot afford to be insular and inward looking

One of the things we often tell newbies in HR is to know the business. Know the customers. Look beyond HR. (Ditto for those in L&D or TA)

And I heard this being repeated in the Design conference. As a designer, you need to be aware. You need to know the business. Know the customers.

Go beyond the stated problem. Dont fix what has been told to you. Investigate further. And so on.

The common factor here apart from the fact that as much as you gain expertise, you cannot be a one trick pony or that you require T shaped skills. But what resonated with me more was the fact that you cannot afford to be insular and inward looking regardless in your field.

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