Skip to main content

Building a team

How does one build a team? And ensures that it performs? We all know Tuckmans four stages of teams - Forming, Storming, Norming and Performing. 

But ever so often, you will find that in teams that there are some who do not contribute as much as they should. Or as much as they had all committed to at the outset when they were selected or self selected into the team. In my view, what works in building effective things are these things:

Get commitment from the team early on about the goal and what they will do in order to make it happen. At this stage, it is necessary to give people a choice about whether they want to be part of the goal at all. If not, find options for them to support the main team with what they can do - if there is scope to do that.

Once that goal level commitment is established, get the tactical level commitment - if it means showing up each day without making excuses and so on and so forth. At this stage, again, it is important for all the team members to agree on a code of sorts. Again, those who cannot give their commitments need to be asked to decide - commit or leave.

And then once again, weed out non performers early. Carrying passengers is good for trains, not for teams. Every team needs as many engines as it possibly can. And when I say engines, I mean, commitment engines because there are times when every ounce of energy is required.

Often, we make mistakes here. In weeding out non performers. In calling out issues early. And replacing passengers with engines. Because we want to be nice. Because they were nominated. Because of a million reasons to cop out than call out issues...Because, we want to be seen as nice guys..etc. etc.

But if you are the team captain, you need a laser sharp focus on the goal and unless every team member contributes that is never going to happen. Lesson learnt...

Comments

Popular posts from this blog

The man who saved Pumpelsdrop

This was a story we had in college if I am not mistaken. Perhaps it was in school, but a delightful story it was. The story goes somewhat like this ( reproduced from here ), but the college version we had was slightly different from this.  I t was a dull, gloomy and a depressing morning in a town named Pumpelsdrop in northern England. The Great Depression had brought all the businesses to a standstill. The bored automobile dealer was spending time alone, as usual. But, this seems to be an unusual morning as an odd entity (customer) appeared on the horizon. A man in a bright suit walks up to the dealer and says, "I need to buy a Rolls Royce Phantom II. We have a business conference coming up and I need to impress my customers". Then proceeds to pay 10% of the deal with a single check for 2000 pounds. The rest he says will pay when he takes the delivery.   The auto dealer was stunned. He was delighted to hear that someone is holding a business conference of some kind and

The Mintzberg triangle

At a recent training, someone spoke about the Mintzberg triangle. I located it here . Image from that page reproduced here. The page linked above has a better explanation of diagram above, but what intrigued me was that the triangle exists for practically anything. The facilitator referred to this in the context of facilitation. Of how facilitation has science, craft and art to it. That is so true,  I thought. Worth a thought! Need to read of Mintzberg though...

Waigaya and Sangen Shugi - Honda

Two big takeaways from Driving Honda were Waigaya and Sangen Shugi. A few days ago, we were working on a strategy module for a company. As we leafed through old and new theories and books around the same - one comment which caught my eye was Henry Mintzbergs comment where he says "Strategy is like weeds, it has to grow all around your company" A lot of times organisations dip into their pool of employees (and sometimes customers) and solicit ideas from them. This happens either at an offsite or a meeting or some quarterly review and the ideas pile up. Most companies today have an innovation program that encourages bottom up ideation. Many of these ideas are future strategy - provided someone is listening. Sometimes these ideas are not immediately implementable - but if one keeps looking, there might be valuable stuff in there. And if (post such programs) ideas die very often, the motivation of someone to keep doing it will also diminish. Waigaya is what Honda call