Skip to main content

The bots are here

This is slightly old news, but it is news all the same. As there is talk about robots and robots replacing  humans - this is happening - and happening at a far frenetic pace than you can imagine.

I learnt from a colleague that ANZ is at the forefront of RPA (Yes, Robot Process Automation) and found something on the internet (obviously).

Read this:

What does it mean? BPO - where processes were outsourced to India, Philippines will get hit sooner or later. They say it won't affect human jobs - but hey, it will.

Like the rapid decimation of 'project managers' in IT - the bots will soon take over the BPO landscape (among other things). What other functions could be affected? Accounts payable, Mortgage administration and hold your breath - HR support. That is interesting is it not?

Now think which other job roles are essentially 'rule based' or 'gatekeeper based' or 'permission based' ? Almost all of them are under the scanner...

What does it mean?

Reskill yourself soon...The bots are coming!

Labels:

Comments

Post a Comment

Be Civil. Make nice!

Popular posts from this blog

The power of jotting down ideas

 Long long ago, I always used to carry a small letterpad with me. To jot down ideas that might occur. Over the years, it has changed from a notepad to evernote to google keep, but the power of jotting down ideas is immense.  Small ideas go into keep.  Anything to be quickly typed goes into whatsapp as a self message.  Bigger or better formed ideas go into Google docs A few are still written, but I manage to copy them into a digital format sooner rather than later.  But the power of jotting down is immense. My google keep is an encyclopedia of ideas - most of which may never get implemented. 
Post a Comment
Read more

Why does elearning exist?

 Elearning is one of those niches that does not deserve to exist. Yes, it was a novelty 20 years ago, but not now. It cannot exist. But somehow it does. Disclaimer: I used to head a content team once upon a time. And I used to ask those whom I hired - tell me the last thing you learnt from an e-learning. The answer is - pretty much nothing (and this is a good decade ago).  Why?  If you want to learn a recipe, you go to Youtube, or Reels or something like that. If you are terribly old fashioned - as in, you read - then you go to a website and read the recipe and make it.  Most other things you learn by doing or learning on the job or asking an expert.  If you have to learn something in depth, then there are other ways.  So, where does e-learning fit in all this? E-learning is one of those products that the customer hates, but has no choice, because someone has decided it is the best way. For instance, you have to learn a new CRM or some other product - you w...
Post a Comment
Read more

And the unconference happened

 Most conferences have an agenda. No, not the stated agenda, but an agenda of marketing, airtime to sponsors, ensuring the past and future customers are invited, of ensuring that the "stars" of the industry are invited and attention showered of them. All in all it is a your scratch my back, I scratch your back syndrome. Some of these become cliques and claques and therefore the real point behind a conference is lost. And then there is the unconference - organised and run by the alumni of the ISABS ODCP program. And as the name suggests, this is truly an un-conference organised by the alumni, for the alumni. No funders - except the alumni themselves. No sponsors. Just the team.  I havent seen a more tastefully organised conference (yes, its an unconference).  To begin with - the location - not a typical star hotel, but an outdoorsy place. The food - simple. The welcome - personal. It was like a homecoming. The setting was warm and welcoming. It was a smaller conference. Ju...
Post a Comment
Read more