This is slightly old news, but it is news all the same. As there is talk about robots and robots replacing humans - this is happening - and happening at a far frenetic pace than you can imagine.
I learnt from a colleague that ANZ is at the forefront of RPA (Yes, Robot Process Automation) and found something on the internet (obviously).
Read this:
What does it mean? BPO - where processes were outsourced to India, Philippines will get hit sooner or later. They say it won't affect human jobs - but hey, it will.
Like the rapid decimation of 'project managers' in IT - the bots will soon take over the BPO landscape (among other things). What other functions could be affected? Accounts payable, Mortgage administration and hold your breath - HR support. That is interesting is it not?
Now think which other job roles are essentially 'rule based' or 'gatekeeper based' or 'permission based' ? Almost all of them are under the scanner...
What does it mean?
Reskill yourself soon...The bots are coming!
I learnt from a colleague that ANZ is at the forefront of RPA (Yes, Robot Process Automation) and found something on the internet (obviously).
Read this:
What does it mean? BPO - where processes were outsourced to India, Philippines will get hit sooner or later. They say it won't affect human jobs - but hey, it will.
Like the rapid decimation of 'project managers' in IT - the bots will soon take over the BPO landscape (among other things). What other functions could be affected? Accounts payable, Mortgage administration and hold your breath - HR support. That is interesting is it not?
Now think which other job roles are essentially 'rule based' or 'gatekeeper based' or 'permission based' ? Almost all of them are under the scanner...
What does it mean?
Reskill yourself soon...The bots are coming!
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